Manage your PCF. Reach more parent carers.

A new revolution in forum management

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Your forum members now have an app

Download on theApp StoreGet it onGoogle Play

You have two jobs

Forum helps you do both better, faster and more efficiently. It streamlines the whole process, from gathering parent feedback to turning that insight into clear, actionable workstreams.

  1. 1

    Feedback

    Gather parent voice quickly and at scale.

    How it works →
  2. 2

    Co-production

    Turn that voice into organised, actionable workstreams.

    How it works →

One app for every parent in your area

Parent carers in your area “finally” have their own app. Here they can opt in as members of your forum, and once accepted can contribute to it directly:

Free for members, on the phone they already carry.

Download on theApp StoreGet it onGoogle Play

Create a working group, stay on top of the working group

People. These are the members of the working group. Each one has their own permissions for what they can see and do.

Trust is everything

A forum’s authority rests on one thing. Families have to believe that what they said reached somebody with the power to act on it, and that belief is getting harder to hold.*

A parent answered a survey eighteen months ago and is still waiting to hear what changed. By the time the next one arrives, they have decided whether answering is worth their evening.

Forum connects what parents said to the work it shaped and the outcome that followed.

* Sabiha Aziz, a former forum chair, argues that the constraints on the current model have turned it into “a blockade rather than a bridge”. Special Needs Jungle, August 2026.

Running a forum is hard work

And volunteer time is precious

Forum helps you manage your finances, publishing, feedback forms, working groups, events, messages and much more, in one place.

  • Finances
  • Publishing
  • Feedback forms
  • Working groups
  • Events
  • Messages

With great power comes great responsibility

Parents may speak up once out of frustration, but they will only keep giving their time and energy if they can see what happened to what they told you.

  1. 1

    Represent what members said

    What the forum reports to the local authority matches what members reported to it.

  2. 2

    Shape the decision together

    The forum works with the local authority while the decision can still change.

  3. 3

    Show it made a difference

    Track parent feedback from what was said to what actually changed.

A forum can gather voice faithfully and co-produce diligently. The third duty is what turns that effort into change parents can see.

What it actually looks like

A working group manages a workstream, grants pay for it, and parents feed back into it.

School Transport Working Group4 members
  • ✓Book Transport Board slotSofia A.Done
  • Collate parent survey repliesMarcus W.3 days over
  • Draft response to consultationPriya S.12 Sep

Decision recorded · approved by Sofia Alvarez on 5 June

Actions carry an owner and a date, so it is clear who an overdue item is waiting on.
Grants this year3 open
  • DfE Participation Grant£11,240 / £17,500
  • LA Engagement Grant£3,880 / £4,000
  • Community Inclusion Fund£420 / £2,500

2 expenses awaiting approval · £340

Several grants at once, each with its own budget and its own reporting deadline, all in one place.
Home-to-school transportAwaiting response

Next update promised to members by 12 September

  • 286 parents told us about missed and late pickups
  • Evidence presented to the Transport Board on 5 June
  • Council committed to a revised timetable by 31 July overdue

What changed

  • OutcomeRevised routes now running for 14 childrenStrong evidence
  • OutputJoint transport policy published with the councilEmerging
  • ActivityThree meetings with the transport teamNot assessed
The page members and funders see. Every change is labelled activity, output or outcome, with how strong the evidence is, so a reader can tell progress from proof.

Your forum is already listed

Every Parent Carer Forum in England has a place in the directory, whether or not it uses Forum by Sendsorta. Claiming yours turns that listing into your forum’s workspace.

  1. Find your forum in the directory, by name or by council area.
  2. Prove it is yours using the contact address your forum already publishes. It works straight away, on your say-so alone.
  3. You become the Chair of the new workspace, and invite everybody else in.

Members are free, always. For pricing, get in touch at info@sendsorta.co.uk.

Join your forum →

See it for yourself

A complete example forum, fully populated. No account and no sign-up: look round as a chair, a representative or a member.

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Claim your PCF